This past week, I was hanging out with Nikki when she dropped an amazing framework on me:
When offering criticism use verbs, not adjectives.
Nikki identified this in the publishing industry after deep study of her bosses, mentors and peers who were able to effectively communicate (and those who weren’t). The idea is that rather than directly criticizing their idea (that book cover is ugly) — you talk about what the idea is communicating (the book cover suggests that…).
Amazing. I’m totally stealing this framework.
The real genius though is in the study and pattern recognition that enabled her to identify and communicate the framework.
Frameworks are worth their weight in gold as they quickly and effectively enable others to improve their decision making.
Here are a couple of other frameworks that I’ve shared: